If I am concerned, or something in my financial situation life changes, who do I call?

You should give our helpful customer service team a call; they're there to help as best they can. Their number one piece of advice is not to try and ignore the problem. It won't go away and the longer you leave it, the harder it is to fix! The sooner you let us know things have changed the more likely we'll be able to help. New Zealand 0800 427 666 9am - 6pm, Monday - Friday. ​[email protected] Australia 1300 042 766 9am - 6pm, Monday - Friday. [email protected]