I am unable to take a photo of my licence to upload for identity verification

I understand you're having trouble with the camera during the final ID/biometric verification. Here are some steps to try: Ensure your smart phone's camera permissions are enabled for the Harmoney app or website. Try refreshing the page. Sign out and back into your Harmoney account. As a last resort, try a different device. If these steps don't work, please select "Talk to a person" so we can help troubleshoot the issue or explore alternative verification methods if needed.